ECH: Hello, Friendly Internet. May I help you?
CUSTOMER: Oh, hello young man. I was wondering if you offer online banking?
TECH: We’re an Internet service provider, ma’am. You can certainly use our service to connect to online banking.
CUSTOMER: What do I need to do that?
TECH: You need the modem in your computer. That plugs into a phone jack. Sign up for an account, and sign up for online banking with your bank. They’ll send you a two-factor authentication thingy in the post and you’re set to go.
CUSTOMER: But where does the money come out?
TECH: I’m not sure I understand?
CUSTOMER: You know…Does the money come out from that slot on the computer?
